We are located in Melbourne, Australia. We currently do not offer international shipping due to the high cost of postage.
All due care is taken to ensure your items reach you safely and in a timely manner.
However we are not miracle workers and we are unable to control postage carriers. If you believe that your items have not arrived in the anticipated time frame, please let us know so that we can do our best to locate them for you.
If you believe that the items you have received are not as described, please let us know so that we can make appropriate arrangements.
We do not, however, offer refunds for change of mind purchases.